Website terms of use

INTRODUCTION These Conditions govern access to and use of this Site and mobile apps. Each person using this Site (each, a User) acknowledges and agrees that, by accessing or using this Site, or by downloading or posting any Content from or on this Site, it is indicating that it has read, and that it understands and agrees to be bound by, these Conditions, whether or not it has registered with this Site. If any User does not agree to these Conditions, then it has no right to access or use this Site. If any User accepts or agrees to these Conditions on behalf of a company or other legal entity, it represents and warrants that it has the authority to bind that company or other legal entity to these Conditions and, in that event, “User” will also refer and apply to that company or other legal entity, and its successors and assigns. YOU SHOULD READ THESE CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND INCLUDE CERTAIN LIMITATIONS AND EXCLUSIONS. Luggage Post. of 2 (Company Address), (Luggage Post) makes available a technological marketplace for persons who have available space (Agents) and persons who require space (Customers) to arrange online for the use of the available space for storage purposes. Luggage Post is not an owner or lessor of any space and does not own, lease, manage or sell any space. Any unauthorised or improper use of this website (this Site) or violation of these Conditions by any User may result in that User being banned from this Site and may subject that User to civil liability and/or criminal penalties.

  1. DEFINITIONS

    In these Conditions, capitalised terms have special meanings. These are set out below in alphabetical order: Application means all mobile and web applications and other related software developed and owned by Luggage Post; Luggage Post Customer Account means an account created by a User (who thereby becomes a Customer) through registration on this Site as described in Condition 13 (“Creation of a Luggage Post Customer Account”) below Luggage Post Content means all Content that Luggage Post makes available through this Site, including any Content licensed from a third party, but not including any Member Content; Collective Content means Member Content and Luggage Post Content; Conditions means these Conditions and/or the customer terms and conditions and/or the Agent terms and conditions included elsewhere on this Site; Content means text, graphics, images, software, audio, video, information or other materials; Customer means the person wishing to store an Item and Store, Storage and Storing mean the act of temporarily using a Agent’s Space in accordance with these Conditions; Agent means the person storing an Item and Agenting means the act of storing an item, in each case in accordance with these Conditions; Item means the property of the Customer that is stored in the Space; Listing means any listing of a Agent’s details on this Site that is designed to result in Space being made available by a Agent to a Customer; Member means each Agent which has a Listing and each person who completes Luggage Post’s account registration process; Member Content means all Content that a Member posts, uploads, publishes, submits or transmits to be made available through this Site and includes, in the case of each Agent's Listing and, in the case of each Customer, any review posted by that Customer; Space means the space offered for use by a Agent; This Site mean the website accessible at www.luggagepost.com and all content on this website and includes the Application as well as any and all marketing channels where Collective Content may be disseminated in Luggage Post’s sole discretion; and User means each person who uses this Site. Users may also, but do not have to, be Members.

  2. USE OF THIS SITE

    This Site can be used to facilitate the booking of Space. Spaces are included in Listings on this Site. You may view Listings as an unregistered visitor to this Site. However, if you wish to book a Space, you must first become a Member by registering to create a Luggage Post Customer Account. This Site is intended solely for persons who are 18 or older. Any access to or use of this Site by anyone under 18 is expressly prohibited. By accessing or using this Site each User represents and warrants that he is 18 or older.

  3. USER’S OBLIGATIONS

    EACH USER AGREES THAT HE IS SOLELY RESPONSIBLE FOR COMPLIANCE WITH ANY AND ALL APPLICABLE LAWS AND REGULATIONS (INCLUDING THOSE RELATING TO TAX) THAT MAY APPLY TO HIS USE OF THIS SITE. In connection with his use of this Site, each User may not and agrees that he will not:

    • violate any applicable law or regulation, or any court order, including, without limitation, planning and tax regulations;
    • use manual or automated software, devices, scripts, robots or other means to access, “scrape”, “crawl” or “spider” any web pages or other services contained in this Site;
    • use this Site for any commercial or other purposes that are not expressly permitted by these Conditions;
    • copy, store or otherwise access any information contained on this Site for any purpose that is not expressly permitted by these Conditions;
    • infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights;
    • interfere with or damage this Site, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
    • use this Site to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others, personal contact information or credit or debit card or bank account numbers, in all cases without their prior permission, provided that nothing in this paragraph shall prevent a Customer providing a review of a Agent or any Member from providing feedback to Luggage Post;
    • use this Site in connection with the distribution of unsolicited commercial email (“spam”) or advertisements;
    • “stalk” or harass any other user of this Site or collect or store any personally identifiable information about any other User other than for purposes of transacting as a Customer or Agent;
    • offer, as a Agent, any Space that the Agent does not himself own or have permission to use;
    • register for more than one Luggage Post Customer Account or register for a Luggage Post Customer Account on behalf of any other individual or entity;
    • contact a Agent or a Customer for any purpose other than facilitating a booking; recruit or otherwise solicit any Agent to join third party services or websites that are competitive to Luggage Post, without Luggage Post’s prior written approval;
    • impersonate any person or entity, or falsify or otherwise misrepresent himself or his affiliation with any person or entity;
    • use this Site to find a Agent and then complete a booking of Space independent of this Site in order to circumvent the obligation to pay any fees;
    • post, upload, publish, submit or transmit any Content, including, without limitation, any review, that:
      (i) violates a third party’s intellectual property rights or rights of publicity or privacy;
      (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
      (iii) is fraudulent, false, misleading or deceptive;
      (iv) is defamatory, obscene, pornographic, vulgar or offensive;
      (v) promotes discrimination of any sort or is otherwise offensive;
      (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or
      (vii) promotes any other illegal or harmful activities or substances;
    • circumvent any technological measure implemented by Luggage Post or any person authorised by Luggage Post to protect this Site;
    • in any way use this Site to send altered, deceptive or false source-identifying information; and/or
    • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide this Site or encourage or assist any third party to do so.

  4. TERMINATION AND ACCOUNT CANCELLATION

    Luggage Post may, in its discretion and without liability to any User, with or without cause and with or without prior notice, at any time: (a) terminate these Conditions or any User’s access to this Site, (b) deactivate or cancel any Customer’s Luggage Post Customer Account and (c) deactivate or cancel any Agent’s Listing. Upon termination, Luggage Post will promptly pay the affected User any amounts that it reasonably determines that it is legally obliged to pay the affected User. In the event that Luggage Post terminates these Conditions, or any User’s access to this Site or deactivates or cancels any Luggage Post Customer Account or Listing, each affected User will remain liable for all amounts due to Luggage Post under these Conditions. Any Customer may cancel his Luggage Post Customer Account and any Agent may cancel his Listing at any time by sending an email to info@luggagepost.com. If a Luggage Post Customer Account or Listing is deleted, Luggage Post has no obligation to delete or return to the affected Member any Content he has posted or caused to be posted to this Site, including, but not limited to, any reviews or other feedback. The affected Member’s personal information (including name, phone number, address, email, profile picture) will be deleted permanently and cannot be recovered.

  5. MODIFICATION OF THESE CONDITIONS

    Luggage Post reserves the right, in its sole discretion, to modify this Site (including modifying the Conditions), at any time and without prior notice. If Luggage Post modifies the Conditions, it will post the modification on this Site or otherwise provide Members with notice of the modification. Luggage Post will also update the “Last Updated Date” at the top of the Conditions. By continuing to access or use this Site after Luggage Post has posted a modification on this Site, each User agrees to be bound by the modified Conditions. If the modified Conditions are not acceptable to any User, that User’s only recourse is to cease using this Site.

  6. DISCLAIMERS

    ANY PERSON USING THIS SITE DOES SO AT HIS OWN RISK. Each User agrees that Luggage Post does not have an obligation to conduct background checks on any Member but may conduct such background checks in its sole discretion. This Site and all Content are provided on an “as is” and “as available” basis, without warranty of any kind, either express or implied. Without limiting the above, Luggage Post disclaims any warranties of merchantability, fitness for a particular purpose or otherwise as well as any implied warranties arising out of any course of dealing or customary trade practice. Luggage Post makes no warranty that this Site or any Content, including, but not limited to, Listings or any Space, will meet any User’s requirements or be available on an uninterrupted, secure or error- or virus-free basis. Luggage Post makes no warranty regarding the quality of any Listings, Space or other Content or the accuracy, timeliness, completeness or reliability of any Content obtained through this Site. No advice or information, whether oral or written, obtained from Luggage Post or through this Site or any Content, will create any warranty by Luggage Post that is not expressly made in these Conditions. Each User is solely responsible for all of his communications and interactions with other users of this Site and with other persons with whom he communicates or interacts as a result of his use of this Site, including, but not limited to, any Agents or Customers. Each User understands that Luggage Post does not make any attempt to verify the Content of Users or to review or visit any Space on an ongoing basis. Luggage Post makes no representations or warranties as to the conduct of Users or their compatibility with any current or future Users. Each User agrees to take reasonable precautions in all communications and interactions with other Users and with other persons with whom he communicates or interacts as a result of his use of this Site, including, but not limited to, Agents and Customers, particularly if any Users decide to meet offline or in person regardless of whether such meetings are organised or sanctioned by Luggage Post. Luggage Post disclaims all liability, of any kind or nature, for any act or omission of any User or other third party. Each User agrees that Luggage Post is not a party to any agreement entered into between a Agent and a Customer, nor is Luggage Post an estate agent or an insurer. Luggage Post has no control over the conduct of Agents, Customers and other Users, and disclaims any and all liability arising as a result of the conduct of Agents, Customers and other Users.

  7. LIMITATION OF LIABILITY

    Each User agrees that, to the maximum extent permitted by law, the entire risk arising out of his access to and use of this Site, his Listing or booking of any Space through this Site, and any contact he has with other Users whether in person or online remains with him. Save as required by law, and then only to the extent required by law, Luggage Post will not be liable to any User for any loss (including consequential loss or loss of profit) arising out of or in connection with (i) that User’s use of or inability to use this Site, (ii) any communications, interactions or meetings by that User with other Users or other persons with whom that User communicates or interacts as a result of his use of this Site and (iii) that User’s breach of these Conditions. This is the case whether the alleged loss is based on warranty, contract, tort (including negligence), product liability or otherwise, and whether or not Luggage Post has been informed of the possibility of the loss. By using this Site, each User (in this paragraph, the relevant User) agrees that any legal remedy or liability that he seeks to obtain for actions or omissions of other Users or third parties will be limited to a claim against the particular User or third party that caused harm to the relevant User and that the relevant User will not attempt to impose liability on, or seek any legal remedy from, Luggage Post with respect to those actions or omissions.

  8. LuggagePost’S OWNERSHIP OF THIS SITE

    No User may copy, download, transmit, reproduce or create derivative works from any Content without Luggage Post’s prior written consent. Luggage Post’s logo and trade name, and any image on this Site that bears them, are trademarks of Luggage Post and may not be used without Luggage Post’s prior written permission.

  9. PRIVACY POLICY

    This privacy policy sets out how www.luggagepost.com uses and protects any information that you give Luggage Post Limited when you use this website. Luggage Post is committed to ensuring that your privacy is protected. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. If you have any questions about this policy, please email info@luggagepost.com.

    We may collect the following information:

    • Name and job title
    • Contact information including email address, phone number and physical address
    • Demographic information such as postcode, preferences and interests
    • Use location data
    • Website usage data
    • Other information relevant to customer surveys and/or offers

    Collecting this data helps us understand your needs and enables us to deliver improved products and services. Specifically, we may use data for:

    • Internal record keeping.
    • Improving our products and services
    • Contacting you in response to a specific enquiry.
    • Customising the website for you.
    • Sending you promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
    • Contacting you for market research purposes. We may contact you by email, phone, fax or mail.

    We will always hold your information securely. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@luggagepost.com

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at info@luggagepost.com. We will promptly correct any information found to be incorrect.

    Our website may contain links to other websites. Please note that we have no control of websites outside the www.luggagepost.com domain. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution when submitting data to websites. Read the site’s data protection and privacy policies fully.

  10. GOVERNING LAW AND OTHER GENERAL PROVISIONS

    These Conditions and any non-contractual obligations arising out of or in connection with them are governed by, and will be construed in accordance with, English law. The English courts have jurisdiction to settle any disputes that arise under the contract arising between Luggage Post and each User. These Conditions constitute the entire agreement between Luggage Post and each User and supersede any previous agreement between those parties with respect to all matters referred to in them. Nothing in these Conditions shall constitute a partnership or joint venture of any kind between Luggage Post and any User or constitute either party the agent of the other for any purpose. Any failure by Luggage Post to enforce any of these Conditions at any time shall not be construed as a waiver of that Condition. These Conditions are personal to Luggage Post and each User. Luggage Post may assign its rights under these Conditions to any successor to its business. Otherwise neither party shall assign or transfer any of its rights or obligations under this contract without the prior written consent of the other party.

  11. COOKIES

    Luggage Post may store information about Users using cookies (files which are sent by Luggage Post to a User’s computer), which Luggage Post can access when the User visits this Site in future.

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